Privacy Policy

Effective Date: April 1, 2025

Utilities+ (“we,” “our,” or “us”) is committed to protecting your personal information and providing transparency about how it is used. This Privacy Policy outlines what information we collect, how we use it, who we share it with, and how you can manage your preferences and rights.

1. What Personal Information We Collect

We collect the following types of information when you visit our website, complete a form, or interact with our services:

Personal Information You Provide:

Full name
Email address
Phone number
Move-in date
Physical/service address
Any other information voluntarily submitted via web forms, phone calls, or concierge intake

Automatically Collected Information:

IP address
Browser type and device information
Pages visited, session duration, and referring URLs
Cookies and usage data through analytics tools

2. How We Use Your Information

We use the information collected to:

Deliver, coordinate, and manage your utility setup and concierge services
Communicate with you via phone, email, or SMS related to your service needs
Provide customer service and support
Improve our website, offerings, and user experience
Comply with legal, regulatory, or enforcement obligations

3. Who We Share Your Information With

Your personal information may be shared with:

Utility and service providers for the purpose of completing your requested setups
Affiliate or referral partners, when applicable, solely for tracking service engagement and attribution
Authorized third-party vendors who support our operations (e.g., CRM software, analytics platforms)
We do not sell or rent your personal information.
SMS consent data is not sold or shared with third parties or affiliates for their own marketing or promotional purposes.

4. Communications & SMS Consent

By submitting your contact information to Utilities+, you provide express written consent to be contacted by phone call, email, and SMS by Utilities+ and its authorized representatives solely for the purpose of delivering services and service-related updates.

Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
If you are receiving text messages from us and wish to stop, simply reply “STOP” to the number you received the message from. You will not receive further messages unless you opt back in.
For assistance, reply “HELP” or contact us directly.
Your SMS consent is used strictly for service-related communication and will not be shared for marketing purposes.

5. Your Rights & Choices

You may contact us at any time to:

Access, review, or update your personal information
Opt out of marketing communications
Request deletion of your data, subject to any legal obligations or service commitments

To make a request, email us at info@bdsnation.com.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal data. However, no method of transmission or storage is 100% secure. We continuously work to ensure your information is safeguarded against unauthorized access or misuse.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the effective date at the top will be updated. We recommend reviewing this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can reach us at:
Utilities+ / Bulldog Security Services, LLC
📍 14340 Torrey Chase Blvd, Suite 250A, Houston, TX 77014
📧 info@bdsnation.com
📞 844.506.6893
🌐 https://www.utilities-plus.com/privacy-policy
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