Question 1

What is U+?

Accepted Answer

Utilities+ (U+) is a free home services concierge. One dedicated concierge coordinates everything a new home needs — electricity, internet & TV, gas & water, moving services, smart security, home warranty, whole home water filtration, and insurance referrals — through one conversation, before move-in day.

Question 2

Who do you work with?

Accepted Answer

Homeowners and renters preparing for a move, and the professionals who serve them — real estate agents, brokerages and teams, moving companies, property managers, lenders, and title companies who want a better move experience for their clients.

Question 3

What services can you help with?

Accepted Answer

Electricity, internet and TV, gas and water, moving services, smart security, home warranty, whole-home water filtration, and insurance referrals. If you need something specific that isn't on that list, ask us — we likely have a partner who handles it.

Question 4

Do you operate nationwide?

Accepted Answer

We serve customers nationwide for most services. Coverage depth varies by category — electricity options are deepest in deregulated markets like Texas, while internet and home warranty are available almost everywhere. We'll tell you up front if a service we offer isn't available at your address.

Question 5

How much does the service cost my clients?

Accepted Answer

Nothing. The service is 100% free for your clients — no fees, no markups, no obligation. Providers compensate us when a client enrolls, so your clients get the same rates or better than calling direct.

Question 6

Do clients have to purchase everything through U+?

Accepted Answer

No. We bring back a short list of options, but your client decides. If they'd rather use a provider we didn't suggest, we'll still help them enroll if they want, or step out of the way on that service. There's never an obligation to buy anything.

Question 7

When does U+ contact my clients?

Accepted Answer

As soon as you send the referral. We confirm receipt within one business day, and your client typically hears from their concierge the same day when the referral arrives during business hours — always at the pace and timing you've set with them.

Question 8

Is there any cost to become a partner?

Accepted Answer

No. The partner program is free for partners and free for clients. Providers compensate us; you and your client pay nothing — and you earn referral revenue for completed services.

Question 9

How do we make referrals?

Accepted Answer

Email us, call (844) 506-6893, or use the partner portal once you're signed up. We confirm receipt within one business day and the client typically hears from us same-day if it's during business hours.

Question 10

Will this create more work for my team?

Accepted Answer

No — the opposite. You introduce us once, and we take every setup conversation from there: provider research, scheduling, installations, and follow-up. Your team stays in the loop through the partner portal without lifting a finger.

Question 11

Can the program be branded with our company?

Accepted Answer

Yes. Our intake forms, status dashboards, and customer summary emails can be branded with your logo and colors. Your clients see your brand throughout the experience; we operate behind the scenes. Ask for a white-label demo when you talk to the partnership team.

Question 12

How do we track referrals?

Accepted Answer

Through your partner portal — live status for every referral, client progress, completed services, and your earnings, all updated in real time. You'll always know exactly where each client stands.

Question 13

How does the revenue sharing work?

Accepted Answer

You earn a referral commission for every completed service — with competitive payouts across the service catalog. Your partner portal shows exactly what each referral earned, per service, with nothing hidden.

Question 14

When are payments made?

Accepted Answer

Referral commissions are paid out monthly for all services completed in the prior month, with a full statement available in your partner portal so your numbers always reconcile.

Question 15

Who supports my clients?

Accepted Answer

A dedicated U.S.-based concierge — the same person from first call to move-in. No chatbots, no call centers. If anything doesn't go as planned, your client has one phone number that owns the resolution.

Answers to the
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Ready to Create a Better
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Answers to theQuestions We HearMost.

All Questions

Ready to Create a BetterExperience for Your Clients?

Answers to the
Questions We Hear
Most.

Ready to Create a Better
Experience for Your Clients?