Answers to the
Questions We Hear
Most.

Utilities Plus is a free concierge for renters and homeowners. We help coordinate electricity, internet, gas, water, moving services, and other home services through one point of contact.

Yes. Utilities Plus does not charge you for concierge help. You still pay your chosen providers for their services, including utility bills, any required deposits, installation charges, and moving costs.

Yes. We can help check whether your existing services can transfer to your new address. If a transfer is not available, we help you explore new service options. Eligibility and timing depend on the provider and address.

Yes. Tell your concierge about your move and the help you need. We can connect you with moving service options; the mover confirms availability, pricing, and the services included.

Utilities Plus (U+) is a free home services concierge for renters and homeowners. We help coordinate new utility service, eligible transfers, internet, moving services and other home services through one point of contact.

Homeowners and renters preparing for a move, and the professionals who serve them — real estate agents, brokerages and teams, moving companies, property managers, lenders, and title companies who want a better move experience for their clients.

We help with electricity, internet and TV, gas and water, moving services, smart security, home warranty, water filtration and insurance referrals. Available providers and options depend on your address and the service you need.

Tell us the address you are moving to so we can check the services and providers available there. Coverage and transfer eligibility vary by location and service; we will explain the available options before you choose.

Our concierge is free for your clients. They still pay their chosen providers for services, including utility bills, deposits, installation charges and moving costs. We help explain the options; using the concierge does not require buying every service through us.

No. Clients choose the services and providers they want. We can help explore a new connection or an eligible transfer, and there is no obligation to purchase a bundle of services.

Once a referral has been received and is ready for outreach, our team contacts the client using the details and preferred timing provided. Please share the move date and any timing needs so we can coordinate the next steps.

There is no fee to join the partner program or use our concierge. Your business must be reviewed and set up before referrals can be delivered through your workspace. Any revenue share is governed by the terms agreed for your business.

Register your business on our For Partners page. After approval and account setup, use your partner workspace to add clients and follow their referrals. You can also contact Utilities Plus at (844) 506-6893 for help getting started.

Your team introduces the concierge and shares the client details needed for a referral. Utilities Plus helps with the service conversations and coordination, while your team can follow the referral in its partner workspace.

Talk with our partnership team about how to introduce Utilities Plus to your residents or clients. We can review your handoff materials and onboarding needs; any custom branding or integration is agreed during setup.

Your partner workspace shows your referrals and the service information received for them. Updates depend on the information supplied by the service platform and providers, so a newly submitted or changed referral may still be awaiting an update.

The revenue-share percentage is agreed individually with each partner. Eligible earnings are calculated from the COLLECTED AMOUNT received for qualifying referrals, not quoted revenue, projected income or a service completion alone. Your agreement determines which amounts qualify.

Eligible earnings and payout requests are reviewed under your partner agreement. A payout request is not an instant transfer or a guarantee of payment; availability and timing depend on collected revenue and approval. Contact the partnership team about your account.

The Utilities Plus concierge team helps clients understand their options and coordinate the next steps. Providers remain responsible for their own services, installation, billing and account requirements. Clients can reach us at (844) 506-6893 for help.